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1. Why are your prices so competitive - is there a catch?
No there is no catch. We believe firmly in offering value for money and as such offer fair prices. Hopefully you’ll be so impressed with our product and our prices that you’ll tell your friends!
2. Will there be a delivery and dressing charge?
Yes. We calculate delivery prices based on area and amounts to be delivered. If you fill out the quotation form on our website with your requirements we will be happy to e-mail or send you a quotation. Please remember delivery is on top of chair cover hire.
3. I don't know the exact number of chair covers that I require as numbers may change - can I change the amounts I require?
Yes we allow changes up to one week prior to delivery. We understand that numbers will change and we do not mind changing the invoice as many times as is necessary.
4. My wedding reception is on a Saturday, when would you deliver and collect?
We come and dress your chairs on the morning of the event and liase with your venue for the best time to collect them the following day.
5. Are we required to pay a deposit?
Yes you are. This is normally £100.00 or 20% of the hire charge. This is deducted from your total rental charge.
6. When are we required to pay the invoice?
You are required to pay the deposit on booking and the full amount of the invoice at least two weeks prior to delivery. We will send you a reminder for this.
7. How do we pay?
You have three ways to pay. You can send a cheque made payable to Essential Elements, by Bank transfer or you can pay via Paypal.
8. I'm worried the chair cover won’t fit the chairs at my venue. Will you send out a sample?
Yes, plus a sample of organza ribbon if you require. We charge £10.00 for this service but will also enclose a stamped addressed envelope back to us after you have tried the chair cover on the chairs at your venue. The loan will be for 5 days from posting to receiving.